![]() The other son had to eventually toss his out after over a year of putting up with incessant crashes and screen artefacts. One did nothing, the younger one I took it in hand and made sure it was repaired under warranty and it stayed fixed up until quite recently, so had a good long life. My two sons had problems with their white 24" iMacs, apparently a known overheating issue. It is like my models have had a triple check to make sure they are OK. I had previous 24" iMacs that also had serious problems and because I was unrelenting Apple finally bit the bullet and replaced them with reliable versions and checked that everything was running OK after the exchange. My 2011 27" iMac was one of those and I have been very happy with it after initial serious problems were fixed. The good news, sort of, is that if there is a serious problem and Apple fixes it, it stays fixed. After closing a tab and a complete computer freeze of about 20-30 secs (this is longer at. Don't be one of the bunnies, always make it Apple's concern, not yours. ![]() There have been cases where there were serious flaws in Apple's designs and they chose to not reveal that because of the number of customers affected. Make sure that they take the responsibility for their products. If you simply put up with issues you may have them permanently.Īpple generally has good support and you have paid for it. If the problem persists or gets worse you have established that it was from the start and puts you in a much stronger position with Apple. I have had countless Macs in my time and if you have a problem in a brand new purchase, take the problem to Apple either at an Apple Store or via telephone support.
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